The latest version of the Ikonix Unified Messaging Suite is being rolled out.
Our IUMS customers now have access to major new features, including ability to operate Ikonix Connect, as well as some updates to improve functionality.
Updates to existing features of the IUMS.
Many switchboard operators work across multiple locations in a health network. For operators using WebConnect to support multiple sites, the site name (e.g., Royal Adelaide Hospital) will now appear as a browser page name.
This allows easier verification that you're using the right hospital's system and directory.
Select and save your search preferences when searching the directory with Search Options.
Selecting required fields only will improve the return results based on the search criteria, making it easier to find contacts.
When using an Alias to send messages, Recent Messages will display all messages sent by any user using that Alias. For instance, using a 'Switchboard' Alias allows you to view recent messages from all Switchboard operators.
Columns in the Hotkey Management, Network Diversions, and User Management settings can now be sorted by selecting the arrow next to the column heading.
Many hospitals and other facilities use Digital Enhanced Cordless Telecommunications (DECT) phones for team communication.
These are now more closely integrated into the system, allowing users to message a DECT cordless handset through the IUMS.
Static Reports is now Report Generator. Reports is now Message History. These should make it easier to find what you're looking for.
Message History now also returns results for extended date ranges.