Unified communication for enterprise productivity.

We offer multiple approaches. Ikonix Connect works wherever there is internet, either through cellular or Wi‑Fi. Where coverage is unavailable or unreliable, we deploy radio paging networks, the same technology used by emergency services across the Northern Territory. Paging uses a longer signal wavelength, so less power is required to cover a given distance, allowing remote sites to maintain consistent coverage for critical messaging.

Yes. The MIE connects to a wide range of systems via APIs or hardware interfaces. We have pre‑built integrations for major BMS vendors, including Honeywell, Johnson Controls, Schneider Electric, and Doust, and we can develop connections for bespoke systems. We can also work with simple IoT sensors that detect gas buildup, particulates, temperature, humidity, motion, and equipment performance. The goal is to take the data your systems already generate and get it to the people who need to act.

Absolutely. Ikonix Connect is a smartphone app. New users download it from their app store and have access to our Knowledge Base for self-service. With bring‑your‑own‑device support, contractors can use their own phones without needing corporate‑issued hardware. Because the platform integrates with your directory, you can also import user profiles. If you have already onboarded staff with email addresses for HR, safety, or payroll processes, those email addresses can be added to the approved list for user registration.

Ikonix Connect includes on‑call rostering. Staff can see who is on call for each role, whether that is safety, maintenance, engineering, or another specialty. Shifts can be handed over or taken over directly within the app, ensuring coverage needs are met without gaps. When off duty, staff can go offline. This silences all notifications and shows colleagues they are unavailable, which is particularly important for work‑life balance when using personal devices.

Senders can request read receipts or accept‑decline responses. For group messages, all responses are tracked and visible to everyone in the group. Critical alerts can be configured to bypass silent and do‑not‑disturb modes, playing a distinctive tone and repeating until acknowledged. If an alert is not responded to within a set time, it escalates to the next responder or group, ensuring that no critical event goes unanswered.

Yes. You can choose on-premises deployment within your own controlled infrastructure or use secure Australian cloud infrastructure such as AWS. All data is encrypted in transit and at rest using AES‑128. Data stored on servers is accessible only by specified personnel. For organisations with stringent data residency requirements, such as those in critical infrastructure or defence supply chains, we ensure data never leaves Australia.

Paging remains essential for many enterprise operations. It works where mobile signals fail, penetrates buildings and terrain, and operates on dedicated frequencies unaffected by carrier congestion. We modernise paging by adding 128‑bit AES encryption, automatic re‑broadcasting to guarantee delivery, congestion control, and integration with the MIE. Pages can be triggered automatically by sensors or sent directly from Ikonix Connect smartphones, eliminating the need for a separate paging terminal.

We deploy real‑time location services using Wi‑Fi or Bluetooth Low Energy beacons. These can be attached to tools, vehicles, portable plant, or other equipment. Staff can locate items instantly via a central dashboard or through integrated apps. Geofences can be configured to trigger alerts if an asset leaves a designated area, enabling security to intervene before theft occurs. The same infrastructure can also be used for personnel duress and man‑down alerts.

Yes. We integrate with a variety of duress and RTLS systems, including AiRISTA tags. Workers can wear discreet tags with a push‑button or pull‑cord alarm. When activated, the alert is ingested by the MIE and broadcast according to your customised workflows. This could mean a critical notification to security via Ikonix Connect, a page to the emergency response team, and a live map on a visual display. Man-down and no-movement alerts can be automated to initiate a welfare check if a worker falls or remains still for a set period.

Ikonix Connect is designed for rapid onboarding and flexibility. Because the app works on personal smartphones, you do not need to issue hardware. Temporary workers can be invited to join via email, and they gain access to role‑based messaging so they can find the right contact without needing to know individuals. The same app works for permanent staff, contractors, and seasonal workers, all on a single, unified platform. When workers depart, they can be removed from the directory, and their access ceases.