Release notes - Ikonix Connect
Ikonix Connect is a full-featured critical messaging app built for healthcare. It’s a vital part of the Ikonix Unified Messaging Suite.
As Ikonix Connect continues to grow, it’s already complex enough to demand its own set of release notes.
To ensure cross-platform performance, we ensure compatibility for iOS (Apple iPhone); Android; Connect for Web, the browser version; and then the expanding collection of integrations via Ikonix Messenger, to deliver alerts to frontline team members’ phones. The full IUMS release notes can be found here.
Release 9.2 — September 2025
Android
- Enhanced management of photo library permissions when selecting media to share.
- Improved handling of profile image loading.
- Message delivery receipt update improvements.
- Fixed image duplication when sending to a group from an idle state.
- Improved cross-version support for group messaging, addressing differences in Android models.
- Minor bug fixes and improvements.
iOS (Apple)
- Enhanced management of photo library permissions when selecting media to share.
- The managing user is named in the log when removing a member from a Team.
- Enhanced management of photo library permissions when selecting media to share.
- Repaired an issue where creating several large groups caused message histories to disappear.
- Further reduced the causes where 'Invalid Argument' messages could appear.
- Message delivery receipt update improvements.
- Minor bug fixes and improvements.
Release 9.1 — May 2025
Priority messaging enables a critical alert that will override the recipient’s phone on silent or do-not-disturb and generate an audible notification, ensuring a timely response.
Until now, this was restricted to authorised users via Ikonix WebConnect, allowing only senior personnel and switchboards to send priority messages.
After engaging with clinicians using the app, in this update we open this feature to all Ikonix Connect users.
Improved support for emojis in Apple iOS, to further enrich user experience.
Updates to contact search flexibility to improve finding needed contacts.
Gallery updated to show recent content, for faster access to share new media.
All Platforms
- Preserve “hide last seen” time setting after logout
- Security improvements
- Incorrect PIN now locks user out for an hour after 5 invalid attempts
- Priority tag design update
- Applied character limits to My Site Roles search
- Attachment menu redesign
- On-call messaging improvements to ensure inactive group member does not receive notifications
- Improved handling of reminders for priority messages
Android
- Broadcast message renaming now applies immediately
- Long-pressing functionality improved, prompting additional actions when holding a selection
- Scrolling within draft message now available during quick-reply request
- Android 15 compatibility updates.
- Improved notification upon removal from hotkey or alert group.
- Fix applied to adding participants to broadcast messages
- Message discard popup now consistently visible when cancelling unsent draft
- Quick-response status updates improved
- Biometrics unlock option now applied consistently
- Gallery simplified to improve performance when displaying many photos
iOS (Apple)
- Improved handling for Display Zoom accessibility feature
- Group chat username text no longer a random colour
- Fixed an error which could cause a message to be dropped in rare circumstances
- Performance upgrade to address app crashing under excessive demand
- My Site Roles now refreshing after changing Site Preferences
Connect for Web
- Audible alerts for priority messages now play regardless of recent app interaction, when browser window is in background
- User interface performance improvements
- Messages to blocked users no longer default to ‘read’
- Improved notifications when taking over a role from non-Connect user
- Performance improved for setting multiple starred messages
- Fixed an issue where you were shown chats you had exited when selecting to forward a message.
- Fix applied to scrolling.
- Improved recall for ‘recent chats’ after new message creation
- On-call management history records improved
- Video and audio filesharing limit properly enforced
- Media deleted from the gallery on a mobile device synchronises with Connect for Web.
Release 9.0 — November 2024
In many circumstances we understand that clinicians will share a single mobile phone, handing this between them as they take over an on-call shift. This poses obvious issues for audit trails and data attribution, when different people share an interface with the critical messaging system.
In this update we significantly upgrade the role-based messaging facilities of the app to cater to this. Now, as the phone is handed over, users can switch profiles with ease. This change in identity is then synchronised with rosters and WebConnect, so everyone else can see who is now on call.
Major upgrades to broadcast messaging, including performance, support & reliability.
With the release of encrypted paging we have upgraded Connect to support in-app paging by encryption.
Roles have been updated to include the ‘Unit’ detail as an additional subheading under a Department.
All Platforms
- OTP registration security upgrades
- Push notification backup for network disconnection
- Improved refresh of on-call roles
- Broadcast message read receipts
- Pushed log-out for administrators to log out users
- OAuth2 for sending emails authenticated for Azure
- Improved admin reporting for Roles
- Improved support for simultaneous login between mobile phone and web editions
- Contact list searching
- Incoming call popups
- Global sites design flow
- Roles page reorganised
- Log out flow redesigned
- Forgotten PIN interface flow
- Sites and contacts header design uplift for readability
- User attribution fixes for changes applied via WebConnect
- Authentication for licenced Connect users via Messenger
- Forced end of session when de-registering users
- Admin reporting and data export errors resolved
- Two-way conversation with Aliases issue resolved
Android
- Teams, Contacts & Roles navigation updates
- Inbox page navigation to call/message contact
- Search page design
- MySite Roles page design
- Acknowledge, Accept/reject message receipt handling
- Incoming call app crashing bug
- PIN scaling for smaller screen devices
- User timeout security update
- Improvements supporting gestures to navigate
- Long chat history scrolling performance upgrade
iOS (Apple)
- User registration flow changes
- PIN entry updates
- Role screen reorganised
- Message contact page flow
- PIN reauthorisation delayed until idle
- Engaging push notifications no longer changes status to ‘read’
- Hanging fixes to improved continuity
- Swiping action navigation fixes
- Priority message display repair
- Reliability improvements (roles tab crashes)
Connect for Web
- UI sync with Android
- Role screen reorganised
- MySiteContacts cleanup
- Received message and on-call mgmt. name text alignment
- Safari browser UI revisions
- Active typing when chatting now displayed
- Team name display in bubbles on recent chats
- Roles not displaying alphabetically on search
- Team name change display
- Search scroll issues
- Name changes not applying when also logged in on mobile – synchronicity issue
- Profile image update fixes
- Accept/reject, acknowledgement status update